When bringing your pet to our facility, we ask that you arrive after 9am and no later than 11:30am, so our employees are able to leave for lunch at 12pm-1pm and after lunch arrive no later than 4:30pm so all paperwork can be filled out before 5pm. Sometimes we are able to stay later than 5pm, but you will need to call and check for availability the day before your euthanasia appointment. We would like to be able to accommodate everyone that needs to come in after 5pm, but we don’t have the workforce that can stay later than 5pm without pre-arrangements being made.