Whether you come to us directly, or through a local veterinarian, our goal is to make this difficult situation as easy as possible for you and your family. If your pet is currently being cared for by one of our partnering veterinarians, they will guide you through the process. One of our team members will retrieve and return the remains directly to the clinic. If your veterinarian does not exclusively use our services, you may request to use Annie’s instead. We will be happy to introduce ourselves and provide them with the necessary information. In this case, we would also pickup and return your pet’s ashes to the specified clinic.